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[ericsoh]

The purpose to open this new topic is to records all the trap of the forex broker platform, and their unfair
trading Method, hope can have some help to every trader to avoid all this trap.

yesterday night FXDD has lost connection when the price was at about the top of 1.4108, after the connection resume, the price already drop to about 1.4076. the price show drop rapidly I saw it at the IBFX demo platform, if you are in the long position, than too bad to you.

[csk]

This is not a trap of any sort. Losing Internet connection is very common. It can happen to any market any platform. This also happen to stocks? No?

This is one of the risk of doing business. Your supplier can deliver the goods late and cause you to pay penalties and you lose your customers.

When doing business, we have to know and accept the associated risks otherwise we can never do business.

Is not trading to be approached from a business perspective too?

[ericsoh]

Thank for your  Explanation, anyway I open this topic and try to records all those risk that I have encounter to remind myself and new trader, and hope other can share their view and problem that they have experienced.


 

[csk]

I have seen a lot of Internet Connection problem. Here are three I can remember.

I do not know whether this is still a problem now but few years ago, traders who were using Starhub broadband had severe problem at night. Starhub broadband in every housing estate is a shared pipe. With many people off work and at home at night, the usage shot up at night. Most of the disconnection problem to their platform can be traced to their low speed as low as a 56K dial-up and yet they were on Starhub broadband. Traders on SingNet were not affected in this way. This result was from the Help Desk of a realtime data service provider that monitor connection when a problem was reported. So there were hard facts.

There is another possible cause and has to do with the platform server backend. Quite often I have seen prices not updating during the time of a major economic data release. Sometimes this could be due to a surge of data update that the server backend cannot cope. Sometime it could also be due to a lack of updates because many stay out which can then result in price vacuum.

ISP can also do brief minor maintenance of very short few minutes and during this time you will lose Internet connection.


 

[csk]

My data showed the high at that particular time was made during the 1 min starting 5:59pm and ending 6:00pm Singapore time.

At 6.00pm, the European Union released their Industrial Orders for October. MoM the figure was down 4.7%. YoY the figure was down a whopping 15.1%. Did this cause the problem. Was there a surge in updates that the server backend could not cope? Was it a data line connection problem somewhere? Or was there no prices on the quote system?

Then again we cannot use the charts and say that there are data so there must be prices. Does the broker charting software uses data from a data provider that is different from the bid/ask quotes the same broker made for execution? Unless we know in detail the hardware/software setup of the broker, we will never know the answers. And most time, even the broker on the support or sales line talking to you do not even know.